Article - 23/02/2015

Keflavik International Airport Voted Best in Europe in 2014

Keflavík International Airport was chosen the best airport in Europe in 2014 in a passenger service quality survey (ASQ) at all the world’s leading airports. The survey, which asks passengers about the quality of numerous service aspects, is carried out by Airports Council International (ACI) four times a year. The survey measures a range of service categories including helpfulness of airport staff, cleanliness, ease of transit and more.

Increased traffic at KEF airport means airport authority ISAVIA has had to change and enlarge the airport in phases. Despite these changes ISAVIA and the airport’s staff has managed to maintain the service level and passenger satisfaction at a high level. This award recognizes this effort as well as the fact that this is the third time that Keflavík International Airport has received such recognition for outstanding results.

Expansion projects have been initiated to extend the south building of the terminal and enlarge the arrivals lounge on the ground floor of the north building. Mannvit was responsible for all electrical and lighting design in the current enlargement of the south building towards the west. Extensive experience has been gained in the partnership as all the Terminal’s technical systems have been designed by Mannvit from the very beginning. A new Master Plan for the airport area is being developed to establish policies for any future expansions.

Air terminals are complicated buildings and Mannvit’s design will include an access control system, sound system, fire alarm system, camera system, flight information system, various building management systems and a computer and telephone system. Mannvit is also responsible for all the design and preparation of tender documents for the equipment and conduits needed for aircraft ground connections, apron lighting, design and preparation of tender documents for a new fuel hydrant system, including refuelling pits for a new apron that connects Keflavík airport to the supply pipe in Helguvík, on the west side of the terminal building.